Wednesday, February 25, 2009

Customer Service

So today I called customer service for my phone. I use a Sony Ericsson W580i, and as I was turning it on yesterday around 4 PM the screen wouldn't show anything. I mean the lights went on but the screen/display was black. So anyway I call, and after pressing a bunch of numbers to get to customer service, I get put on hold for 5 minutes- and not only did they have elevator music, they advertised, too- I talk for like 2 minutes, she goes to look up a phone number for another 5 minutes, she gives me the phone number ("In case if you get disconnected") and then she redirects me. So again, I'm waiting with my fun advertisements, and after around 7 minutes it suddenly disconnects for no reason.
Total call time: 15 minutes, 53 seconds.


Anyone have any remedy for my phone?

1 comment:

  1. When my phone did that i had to get a new one


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